Frequently Asked Questions
Find quick answers to the most common questions
Getting Started
Creating your first widget is easy:
- Go to your Dashboard
- Choose a widget type (we recommend starting with Text Ads Rotator)
- Click "Create Instance"
- Configure your settings (name, content, styling)
- Save and get your embed code
The entire process takes less than 5 minutes! Check out our Getting Started Guide for detailed instructions.
Your account includes:
- Widget Instances: Create multiple widgets based on your plan
- View Credits: Monthly allowance for widget displays
- AI Credits: For AI-powered content generation
- Analytics: Track performance and engagement
- Multiple Embed Methods: iframe and script options
- Custom Styling: Full control over appearance
View your current limits on the My Widgets page.
Yes! All widgets are fully responsive and work perfectly on:
- Desktop computers
- Tablets
- Smartphones
- Various screen sizes
Auto-adapt: Widgets automatically adjust to container width
Widget Management
Absolutely! You can modify your widgets at any time:
- Content: Update text, links, images, and ads
- Styling: Change colors, fonts, borders, animations
- Behavior: Adjust rotation timing and display modes
- Settings: Modify dimensions and responsive options
Changes take effect immediately on all embedded instances!
Important: Deleting a widget is permanent!
When you delete a widget:
- All embedded instances stop working immediately
- Historical analytics data is preserved
- The instance slot becomes available for new widgets
- Embed codes become invalid
Consider disabling instead of deleting if you might need it later.
Embedding & Integration
iframe Method
- ✅ Completely isolated
- ✅ No CSS conflicts
- ✅ More secure
- ✅ Works everywhere
- ❌ Less integrated appearance
Script Method
- ✅ Inherits site styling
- ✅ More integrated look
- ✅ Better SEO
- ❌ Possible CSS conflicts
- ❌ Requires more testing
Recommendation: Use iframe for reliability, script for integration.
Yes! Widgets work on virtually any website or platform:
Supported Platforms:
- WordPress
- Shopify
- Wix
- Squarespace
- Custom HTML sites
- React/Vue/Angular apps
Requirements:
- Ability to add HTML code
- JavaScript enabled
- Internet connection
Minimal impact! Our widgets are optimized for performance:
- Lightweight code: Minimal JavaScript and CSS
- CDN delivery: Fast global content delivery
- Async loading: Won't block your page render
- Lazy loading: Loads only when needed
Average load time: Less than 200ms additional load time
Plans & Billing
View detailed comparison for more information.
Yes! You can upgrade or downgrade your plan at any time:
- Upgrades: Take effect immediately
- Downgrades: Take effect at next billing cycle
- Billing Cycle: Starts from the day you change your plan
- Credits: Credits refresh at start of every calendar month
- No contracts: Cancel anytime
Protection: Existing widgets continue working during transitions
A "view" is counted when:
- A widget loads on a webpage
- Or in some widgets, when user asks for more information to be loaded from server
Counts as View
- First load by visitor
- Widget becomes visible
- Content rotates/changes
Doesn't Count
- Page refreshes
- Bot traffic
- Hidden/invisible widgets
Troubleshooting
Common solutions:
Check These First:
- Embed code copied correctly
- JavaScript enabled in browser
- Widget not disabled/deleted
- No ad blockers interfering
Advanced Debugging:
- Check browser console for errors
- Verify iframe dimensions
- Test on different browsers
- Check HTTPS/HTTP compatibility
Quick test: Try the embed code on a simple HTML page first
Styling issues usually occur with script embedding:
Quick Fixes:
- Switch to iframe embedding
- Add !important to widget CSS
- Use more specific CSS selectors
- Adjust container width/height
Prevention:
- Test on staging site first
- Use consistent color schemes
- Match your site's fonts
- Consider responsive settings
Analytics may delay for several reasons:
- Processing time: Updates every 15-30 minutes
- Low traffic: Need minimum views to register
- Cache issues: Try refreshing the analytics page
Normal delay: Allow up to 1 hour for new data to appear